Open AccessQuality Improvement of Public Services in Surabaya Radio Frequency Spectrum Monitoring Office with Integration of Service Quality, Important Performance Analysis and House of Quality
Author(s) -
Henry Pribadi,
Mokh Suef
Publication year - 2021
Publication title -
aptech proceeding international seminar on applied technology, science and arts : development of green agro-industry to support human life sustainability
Language(s) - English
Resource type - Journals
ISSN - 2354-6026
DOI - 10.12962/j23546026.y2020i2.9018
Subject(s) - payment , service quality , service (business) , quality (philosophy) , business , toll , telecommunications , computer science , operations management , marketing , engineering , medicine , epistemology , immunology , finance , philosophy