Open AccessAnalysis of Customer Satisfaction in Construction Companies Using QFD Method
Author(s) -
Dharma Suhada,
Bambang Syairuddin
Publication year - 2021
Publication title -
aptech proceeding international seminar on applied technology, science and arts : development of green agro-industry to support human life sustainability
Language(s) - English
Resource type - Journals
ISSN - 2354-6026
DOI - 10.12962/j23546026.y2020i1.11339
Subject(s) - customer satisfaction , reliability (semiconductor) , service (business) , work (physics) , quality function deployment , empathy , service quality , quality (philosophy) , field (mathematics) , control (management) , business , process management , marketing , engineering , computer science , psychology , new product development , mechanical engineering , power (physics) , philosophy , physics , mathematics , epistemology , quantum mechanics , artificial intelligence , psychiatry , pure mathematics