Open AccessSatisfaction and Loyalty of Banking Customers in Indonesia
Author(s) -
Nur Azizah,
Harry Puspito
Publication year - 2021
Publication title -
iptek the journal of engineering/iptek: the journal of engineering
Language(s) - English
Resource type - Journals
eISSN - 2807-5064
pISSN - 2337-8557
DOI - 10.12962/j23378557.v6i3.a7654
Subject(s) - loyalty , structural equation modeling , customer satisfaction , business , revenue , profit (economics) , loyalty business model , marketing , banking industry , sampling (signal processing) , statistics , computer science , telecommunications , mathematics , microeconomics , service quality , economics , finance , detector , service (business)