Open AccessANALYSIS OF THE SATISFACTION OF THE ELDER CARE HOME RESIDENTS AND SUGGESTIONS FOR THE QUALITY IMPROVEMENTS OF ELDER CARE HOME SERVICE DELIVERY
Author(s) -
Suzana Bračič,
Majda Pšunder
Publication year - 2012
Publication title -
innovative issues and approaches in social sciences
Language(s) - English
Resource type - Journals
ISSN - 1855-0541
DOI - 10.12959/issn.1855-0541.iiass-2012-no1-art03
Subject(s) - elder care , service quality , quality (philosophy) , service (business) , nursing , service delivery framework , psychology , medicine , gerontology , family medicine , business , marketing , philosophy , epistemology