Open AccessA Study of Effects of Characteristics of Cosmetics Manufacturers' Uniform Design on Perception of Service Quality and Customer Satisfaction: Focusing on Women in Their 20s
Author(s) -
Bogyun Kim,
⋅Yeon-Ja Jung
Publication year - 2014
Publication title -
fashion business
Language(s) - English
Resource type - Journals
eISSN - 2288-1867
pISSN - 1229-3350
DOI - 10.12940/jfb.2014.18.4.125
Subject(s) - multicollinearity , descriptive statistics , cronbach's alpha , service quality , reliability (semiconductor) , customer satisfaction , quality (philosophy) , marketing , perception , psychology , test (biology) , statistics , advertising , applied psychology , regression analysis , service (business) , mathematics , business , paleontology , power (physics) , physics , philosophy , epistemology , quantum mechanics , neuroscience , biology
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