EVALUASI TINGKAT KUALITAS LAYANAN INDUSTRI MODA TRANSPORTASI PUBLIK DENGAN INTEGRASI PENDEKATAN SERVQUAL DAN IPA DIAGRAM | Zendy

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EVALUASI TINGKAT KUALITAS LAYANAN INDUSTRI MODA TRANSPORTASI PUBLIK DENGAN INTEGRASI PENDEKATAN SERVQUAL DAN IPA DIAGRAM

Author(s) -

Syamsul Bahri,

Armin Darmawan

Publication year - 2018

Publication title -

spektrum industri

Language(s) - Uncategorized

Resource type - Journals

eISSN - 2442-2630

pISSN - 1693-6590

DOI - 10.12928/si.v16i2.11540

Subject(s) - psychology , servqual , business , service (business) , service quality , marketing

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