Open AccessANALISIS FAKTOR-FAKTOR YANG BERPENGARUH TERHADAP INTERNAL SERVICE QUALITY (STUDI KASUS DI PT. ASA YOGYAKARTA)
Author(s) -
Lucia Yemi Dinaria,
Endah Utami
Publication year - 2011
Publication title -
optimum : jurnal ekonomi dan pembangunan/optimum
Language(s) - Italian
Resource type - Journals
eISSN - 2613-9464
pISSN - 1411-6022
DOI - 10.12928/optimum.v1i2.7849
Subject(s) - business , service quality , customer satisfaction , quality (philosophy) , service (business) , marketing , internal communications , job satisfaction , product (mathematics) , business administration , psychology , mathematics , social psychology , philosophy , geometry , epistemology