Open AccessMeasuring Maturity of Use for Electronic Medical Records in British Columbia: The Physician Information Technology Office
Author(s) -
Carol Rimmer,
Simon Hagens,
Anne Baldwin,
Carol J. Anderson
Publication year - 2014
Publication title -
healthcare quarterly
Language(s) - English
Resource type - Journals
ISSN - 1929-6347
DOI - 10.12927/hcq.2015.24122
Subject(s) - maturity (psychological) , medical record , health information technology , best practice , capability maturity model , electronic medical record , information technology , business , medicine , family medicine , psychology , health care , management , computer science , political science , developmental psychology , software , law , economics , radiology , programming language , operating system
This article examines British Columbia (BC)'s Physician Information Technology Office's efforts to measure and improve the use of electronic medical records (EMRs) by select practices in BC with an assessment of their progress using a maturity model, and targeted support. The follow-up assessments showed substantial increases in the physicians' scores resulting from action plans that comprised a series of tailored support activities. Specifically, there was an increase from 21% to 83% of physicians who could demonstrate that they used their EMRs as the principal method of record-keeping.