Open AccessCustomer Relationship Management and Relationship Commitment in Dental Clinics
Author(s) -
Young-Soon Won,
Jihyun Kim
Publication year - 2014
Publication title -
bogeon uiryo saneop hakoeji
Language(s) - English
Resource type - Journals
eISSN - 2288-0666
pISSN - 2093-5986
DOI - 10.12811/kshsm.2014.8.3.039
Subject(s) - customer relationship management , customer satisfaction , enterprise relationship management , service (business) , business , marketing , positive relationship , customer service , psychology , customer retention , service quality , social psychology