
Construction of Customer Relationship Management System for Small and Medium-sized Accounting Firms
Author(s) -
Pei-sheng Wang
Publication year - 2017
Publication title -
destech transactions on social science, education and human science
Language(s) - English
Resource type - Journals
ISSN - 2475-0042
DOI - 10.12783/dtssehs/aetms2017/15863
Subject(s) - business , management accounting , customer relationship management , order (exchange) , small and medium sized enterprises , accounting information system , accounting , customer advocacy , customer intelligence , service (business) , marketing , process management , industrial organization , service quality , finance