Open AccessDeveloping a Quality 4.0 Maturity Index for Improved Business Operational Efficiency and Performance
Author(s) -
Matolwandile Mzuvukile Mtotywa
Publication year - 2022
Publication title -
quality innovation prosperity
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.273
H-Index - 13
eISSN - 1338-984X
pISSN - 1335-1745
DOI - 10.12776/qip.v26i2.1718
Subject(s) - maturity (psychological) , capability maturity model , service integration maturity model , computer science , index (typography) , quality (philosophy) , process management , empirical research , quality management , composite index , originality , knowledge management , management science , marketing , business , composite indicator , engineering , statistics , mathematics , service (business) , psychology , political science , law , philosophy , epistemology , software , financial system , programming language , creativity , world wide web , developmental psychology
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