Open AccessDeveloping a Quality 4.0 Maturity Index for Improved Business Operational Efficiency and Performance
Author(s) -
Matolwandile Mzuvukile Mtotywa
Publication year - 2022
Publication title -
kvalita inovácia prosperita/quality innovation prosperity
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.273
H-Index - 13
eISSN - 1338-984X
pISSN - 1335-1745
DOI - 10.12776/qip.v26i2.1718
Subject(s) - maturity (psychological) , capability maturity model , service integration maturity model , index (typography) , quality (philosophy) , process management , computer science , empirical research , composite index , quality management , originality , knowledge management , business , marketing , composite indicator , mathematics , statistics , service (business) , philosophy , software , creativity , law , world wide web , psychology , developmental psychology , epistemology , political science , programming language , financial system