Importance-Performance (IPMA) Analysis of Loyalty in Indonesia Cellular Operator During COVID-19 Pandemic
Author(s) -
Indira Rachmawati
Publication year - 2020
Publication title -
jurnal manajemen teknologi
Language(s) - English
Resource type - Journals
eISSN - 2089-7928
pISSN - 1412-1700
DOI - 10.12695/jmt.2020.19.2.5
Subject(s) - loyalty , business , business administration , loyalty business model , the internet , service (business) , service quality , trustworthiness , covid-19 , quality (philosophy) , marketing , advertising , computer science , world wide web , internet privacy , physics , medicine , disease , infectious disease (medical specialty) , pathology , quantum mechanics
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