Open AccessCustomer Satisfaction on the Impact of I.C.T Based Products on Rural Banks: A Case Study of Anyinam-Rural Bank Limited in Ghana
Author(s) -
John Wiredu,
Bo Yu,
Qian Yang,
Samuel Akwasi Agyemang
Publication year - 2021
Publication title -
journal of business and management sciences
Language(s) - English
Resource type - Journals
eISSN - 2333-4495
pISSN - 2333-4533
DOI - 10.12691/jbms-9-4-5
Subject(s) - disappointment , customer satisfaction , likert scale , business , marketing , contest , service (business) , scale (ratio) , product (mathematics) , psychology , geography , mathematics , political science , social psychology , developmental psychology , cartography , law , geometry