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Integrating Service Blueprint and Event-driven Process Chain to Design Service Monitoring Systems
Author(s) -
宏峯 赖
Publication year - 2013
Publication title -
service science and management
Language(s) - English
Resource type - Journals
eISSN - 2324-7908
pISSN - 2324-7916
DOI - 10.12677/ssem.2012.23b002
Subject(s) - blueprint , process management , service (business) , computer science , event (particle physics) , process (computing) , service design , systems engineering , business , service delivery framework , engineering , operating system , mechanical engineering , physics , marketing , quantum mechanics

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