Open AccessStudy on Airline’s Service Complaint Management in China
Author(s) -
继林 龙
Publication year - 2012
Publication title -
xian dia guan li/xian dai guan li
Language(s) - English
Resource type - Journals
eISSN - 2160-7311
pISSN - 2160-732X
DOI - 10.12677/mm.2012.23021
Subject(s) - complaint , business , china , service (business) , operations management , marketing , political science , engineering , law