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The Role of Conscious Awareness in Consumer Behavior
Author(s) -
Chartrand Tanya L.
Publication year - 2005
Publication title -
journal of consumer psychology
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 4.433
H-Index - 110
eISSN - 1532-7663
pISSN - 1057-7408
DOI - 10.1207/s15327663jcp1503_4
Subject(s) - automaticity , clarity , process (computing) , psychology , cognitive psychology , domain (mathematical analysis) , consumer behaviour , outcome (game theory) , social psychology , cognition , computer science , neuroscience , mathematical analysis , biochemistry , chemistry , mathematics , mathematical economics , operating system
Consumer behavior can be influenced by mental processes that occur outside of conscious awareness. It is argued that in each domain of automaticity, researchers should specify the aspects of which consumers are presumably unaware. Three types of awareness are identified. These include awareness of (a) the environmental features that trigger an automatic process, (b) the automatic process itself, and (c) the outcome of that automatic process. Individuals may be unaware of one or more of these stages, thereby making the process nonconscious. With additional clarity regarding which aspects are nonconscious in which domains and the specific role that awareness plays, we can begin building a more comprehensive model of nonconscious processes in consumer behavior.