Open AccessRestoring the Performance of a Health Care Organization Following the First Wave of COVID-19 by Using Patient Complaint Data
Author(s) -
Sanna Ryynänen,
Pekka Vasari
Publication year - 2021
Publication title -
journal of patient experience
Language(s) - English
Resource type - Journals
eISSN - 2374-3743
pISSN - 2374-3735
DOI - 10.1177/2374373521996267
Subject(s) - complaint , covid-19 , medicine , psychology , medical emergency , virology , political science , disease , outbreak , infectious disease (medical specialty) , law