Open AccessPatient Experience on a Hospital Oncology Service Before and After Implementation of a No-Visitor Policy During COVID-19
Author(s) -
Kenyon C. Bolton,
Michael J. Lawler,
Jennifer Hauptman,
Marissa Madden,
Stephen G DeVoe,
Amanda G. Kennedy,
Bradley J Tomkins,
Naomi M. Hodde
Publication year - 2021
Publication title -
journal of patient experience
Language(s) - English
Resource type - Journals
eISSN - 2374-3743
pISSN - 2374-3735
DOI - 10.1177/23743735211034620
Subject(s) - visitor pattern , covid-19 , medicine , service (business) , patient experience , nursing , family medicine , emergency medicine , medical emergency , oncology , disease , health care , infectious disease (medical specialty) , pathology , business , political science , marketing , outbreak , computer science , law , programming language
Hospital visitor restriction policies prompted by Coronavirus Disease 2019 (COVID-19) may lead to a less comfortable or informed inpatient experience for oncology patients admitted for non-COVID-19 conditions. We surveyed oncology inpatients before (n = 47) and after (n = 65) implementation of a no-visitor policy using a validated questionnaire to measure patient experience. Results revealed no significant difference in the percentage of patients reporting “no problems” ( P < .05) in all questions. Patient experience was not adversely impacted by visitor restrictions enacted in response to COVID-19 on an oncology service, as measured by a questionnaire capturing common concerns among inpatients.