McDonaldization and Job Insecurity

The article examines how and why the McDonaldization of bankingsystem in Nigeria engenders job insecurity. This is imperative because it provides anexplicit revelation of the root causes of job insecurity in the sector that otherscholars have totally omitted. No Nigerian scholar has applied the thesis in relation tojob insecurity, which is the major problem in Nigeria’s banking industry. The articlebased on the analysis of secondary data and observations, therefore, draws onMcDonaldization thesis to examine the upsurge of rationalization in the sector sinceconsolidation exercise began in 2005. The article argues that the sector’s risingrationalization and ensuing efficiency, calculability, predictability, and control arenecessary. However, these have inevitably engendered job insecurity and its adverseconsequences. Based on the critical analyses of available evidence, the articleconcludes that the best option is to commence resistance of the McDonaldizationprocesses, especially those that replace human with nonhuman technology or makecustomers unpaid workers