Assessing and assisting prospective adoptive parents: Social workers’ communicative strategies in adoption assessment interviews

The assessment of prospective adoptive parents is a complex task for professional social workers. In this study, we examine the structure and function of professional social workers’ follow-up questions in assessment talk with adoption applicants. The analysis shows that adoption assessment through interviews involved a delicate and complex task that was accomplished by using a particular genre of institutional talk. This both invited the applicants’ extended and ‘open-ended’ responses and steered these responses and their development towards the institutionally relevant topics. Detailed interaction analysis demonstrates that social workers used a broad range of question types to steer and guide applicants’ responses, organising talk about specific assessment topics. On the basis of initial open-ended topic initiations and applicants’ responses, the social workers steered topic development by using follow-up moves such as polar questions and clarifying questions that asked for specification, challenged applicants’ ideas, confirmed their knowledge and encouraged self-reflection. These follow-up moves allowed social workers to achieve the progression of talk into relevant areas of investigation and constituted a central and characteristic feature of assessment interviews. We suggest that they allow social workers to accomplish two hybrid institutional goals: i) the assessment of applicants’ suitability and ii) applicants’ preparation for future parenthood.