
Service Robots in Long-Term Care: A Consumer-Centric View
Author(s) -
Eva Kipnis,
Fraser McLeay,
Anthony Grimes,
Stevienna de Saille,
Stephen Potter
Publication year - 2022
Publication title -
journal of service research
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 4.434
H-Index - 122
eISSN - 1552-7379
pISSN - 1094-6705
DOI - 10.1177/10946705221110849
Subject(s) - conceptualization , empathy , service (business) , robot , value (mathematics) , service dominant logic , exploratory research , psychology , inclusion (mineral) , knowledge management , business , computer science , marketing , sociology , social psychology , artificial intelligence , machine learning , anthropology