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The Importance of Job Content and Social Information on Organizational Commitment and Job Satisfaction: A Study in Australian and Malaysian Nursing Contexts
Author(s) -
Pearson Cecil A.L.,
Duffy Carol
Publication year - 1999
Publication title -
asia pacific journal of human resources
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.825
H-Index - 33
eISSN - 1744-7941
pISSN - 1038-4111
DOI - 10.1177/103841119903600303
Subject(s) - job satisfaction , psychology , workforce , organizational commitment , job design , job attitude , nursing , harmony (color) , personnel psychology , health care , job performance , contextual performance , context (archaeology) , public relations , social psychology , medicine , political science , art , paleontology , law , visual arts , biology
An emerging challenge for health‐care administrators is how to ensure harmony in a multicultural workforce. This is a cross‐cultural study with 48 Australian and 90 Malaysian nurses. Using a path analytic approach, it was shown that the perceived content and context work properties contributed differently to job satisfaction. Specifically, for the Australian nurses, the task content dimensions were significant determinants of job satisfaction, while only the perceived information cues substantially contributed to the affective responses of the Malaysian nurses. Both types of workplace attributes influenced the nurse's organizational commitment. The implications for human resource practices in the increasingly important evolving health‐care delivery industry are discussed.