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Process Observation
Author(s) -
Conole Laurie
Publication year - 1978
Publication title -
asia pacific journal of human resources
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.825
H-Index - 33
eISSN - 1744-7941
pISSN - 1038-4111
DOI - 10.1177/103841117801600202
Subject(s) - process (computing) , process management , computer science , mode (computer interface) , management science , operations research , business , engineering , human–computer interaction , operating system
Meetings are a pervasive yet much criticised mode of communication in most organisations. As they are likely to remain a vital vehicle for solving problems and making decisions, we need to find ways of improving the effectiveness of meetings and lessen the amount of time invested in them. The purpose of this paper is to discuss the technique of Process Observation as one tool for improving meeting effectiveness. The author briefly outlines the methodology of Process Observation and indicates some experiences and practical difficulties in using the technique.