Open AccessClient Satisfaction Exit Interviews: Assessing Quality of Public Health Institutions through Generated Feedback
Author(s) -
Dilip Sah,
Yogesh Kumar
Publication year - 2015
Publication title -
vikalpa the journal for decision makers
Language(s) - English
Resource type - Journals
eISSN - 2395-3799
pISSN - 0256-0909
DOI - 10.1177/0256090915574194
Subject(s) - quality (philosophy) , marketing , business , psychology , survey data collection , consumer satisfaction , mathematics , philosophy , epistemology , statistics
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