Open AccessMarketing de relacionamento: um estudo em pousadas de Marechal Floriano - ES
Author(s) -
Anciéle Busato Krohling,
Anderson Soncini Pelissari
Publication year - 2013
Publication title -
turismo em análise/revista turismo em análise
Language(s) - Portuguese
Resource type - Journals
eISSN - 1984-4867
pISSN - 0103-5541
DOI - 10.11606/issn.1984-4867.v24i2p325-353
Subject(s) - marketing , tourism , relationship marketing , business , service (business) , element (criminal law) , sample (material) , loyalty , work (physics) , customer satisfaction , marketing management , geography , political science , engineering , archaeology , mechanical engineering , chemistry , chromatography , law