Open AccessIncident and Service Request Management for Academic Information System based on COBIT
Author(s) -
Indra Kharisma Raharjana,
Ibnu Ibadillah,
Purbandini Purbandini,
Eva Hariyanti
Publication year - 2018
Publication title -
proceeding of the electrical engineering, computer science and informatics (eecsi) conference
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.146
H-Index - 10
ISSN - 2407-439X
DOI - 10.11591/eecsi.v5i5.1619
Subject(s) - cobit , information technology infrastructure library , service (business) , process management , management information systems , it service management , business , information management , information system , incident management , computer science , knowledge management , engineering management , information technology , computer security , engineering , operating system , marketing , electrical engineering