Open AccessDemographic Variables and Its Effect on Emotional Intelligence: A Study on Indian Service Sector Employees
Author(s) -
Pooja Pooja,
Pranab Kumar
Publication year - 2016
Publication title -
annals of neurosciences
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.545
H-Index - 19
eISSN - 0976-3260
pISSN - 0972-7531
DOI - 10.1159/000443552
Subject(s) - emotional intelligence , popularity , trait , feeling , psychology , diversity (politics) , sample (material) , tertiary sector of the economy , service (business) , intelligence quotient , social psychology , applied psychology , marketing , computer science , business , cognition , political science , chemistry , chromatography , law , programming language , neuroscience
In past few decades, emotional intelligence (EI) has gained much popularity worldwide. Intelligence quotient alone is not enough in today's age for achieving success and hence for developing a person's ability, the fields of psychology and neurosciences have highlighted the importance of EI, which is a person's response toward feelings and emotions. In this study, relationship of various demographic variables with EI, as measured by Trait Emotional Intelligence Questionnaire-Short Form, has been highlighted. The study has been conducted on a sample of 424 employees belonging to the Indian service sector. The results showed that demographic variables have an impact over EI. Organizations can take a cue from the study and adhere to diversity management practices to ensure financial gains and growth.