Open AccessBarriers to Online Dementia Information and Mitigation
Author(s) -
Emma Dixon,
Jesse Anderson,
Diana C Blackwelder,
Mary L. Radnofsky,
Amanda Lazar
Publication year - 2022
Publication title -
chi conference on human factors in computing systems
Language(s) - English
Resource type - Conference proceedings
DOI - 10.1145/3491102.3517554
Subject(s) - credibility , dementia , scope (computer science) , health information , internet privacy , computer science , cognition , psychology , data science , knowledge management , health care , medicine , political science , disease , pathology , neuroscience , programming language , law
There is growing interest in HCI to study ways to support access to accurate, accessible, relevant online health information for different populations. Yet, there remains a need to understand the barriers that are posed by the way our platforms are designed as well as how we might overcome these barriers for people with dementia. To address this, we conducted sixteen interviews and observation sessions with people with mild to moderate dementia. Our analysis uncovered four barriers to online health information and corresponding mitigation strategies that participants employed. We discuss how HCI researchers may apply these findings towards new technical approaches and standards concerning information accessibility and credibility for neurodiverse populations. Finally, we broaden the scope of HCI research to include investigations of the accessibility and credibility of online information for people with age-related cognitive impairment independent of proxies.