Open AccessPATIENTS’ TRIO NEED SATISFACTION: A GAP ANALYSIS BETWEEN EXPECTATIONS AND PERCEPTIONS
Author(s) -
Shahidul Islam,
Nazlida Muhamad
Publication year - 2021
Publication title -
journal of business and economic analysis/journal of business and economic analysis
Language(s) - English
Resource type - Journals
eISSN - 2737-5668
pISSN - 2618-0324
DOI - 10.1142/s2737566821500079
Subject(s) - patient satisfaction , service quality , context (archaeology) , quality (philosophy) , perception , service (business) , psychology , dimension (graph theory) , applied psychology , nursing , medicine , marketing , business , mathematics , neuroscience , biology , paleontology , philosophy , epistemology , pure mathematics