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Lines of communication with clients
Author(s) -
Magrath Christine
Publication year - 2020
Publication title -
veterinary record
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.261
H-Index - 99
eISSN - 2042-7670
pISSN - 0042-4900
DOI - 10.1136/vr.m1029
Subject(s) - business , nursing , psychology , public relations , medicine , political science
Successfully communicating with clients is central to good veterinary care. But it can be difficult to get right – and when communication challenges crop up they can have a direct impact on your levels of stress and wellbeing. Here, Christine Magrath talks through some common scenarios and how to manage them effectively.