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‘What's good for the consumer is good for the profession’
Author(s) -
Kathryn Clark
Publication year - 2014
Publication title -
veterinary record
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.261
H-Index - 99
eISSN - 2042-7670
pISSN - 0042-4900
DOI - 10.1136/vr.g2772
Subject(s) - management , medicine , economics
The way the RCVS handles complaints is undergoing ‘a refresh and revolution’ which, it believes, will bring benefits to both clients and veterinary surgeons. At the recent BSAVA congress, the College's chief executive and its Registrar explained how things are changing. Kathryn Clark reports