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Clinical workflow: a useful tool to improve staff retention, practice efficiency and staff wellbeing
Author(s) -
Page Gillian
Publication year - 2020
Publication title -
in practice
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.211
H-Index - 25
eISSN - 2042-7689
pISSN - 0263-841X
DOI - 10.1136/inp.m4126
Subject(s) - timeline , workflow , restructuring , clinical practice , knowledge management , medicine , nursing , process management , business , computer science , archaeology , finance , database , history
Clinical workflow should involve all levels of a veterinary business, and covers many different aspects of the day‐to‐day runnings of a practice; staff and client communications, tasks involved in a particular procedure, the team structure and the timeline of a patient's journey. This article highlights why a workflow restructure can be hugely beneficial for staff retention, wellbeing and business longevity.