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The equine reception experience
Author(s) -
Lambert Alison
Publication year - 2015
Publication title -
in practice
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.211
H-Index - 25
eISSN - 2042-7689
pISSN - 0263-841X
DOI - 10.1136/inp.g4304
Subject(s) - point (geometry) , port (circuit theory) , public relations , medicine , business , nursing , internet privacy , computer science , engineering , political science , electrical engineering , mathematics , geometry
Often the first port of call for clients, reception is an important part of any practice. It is all the more vital for equine practices as horse owners may rarely visit the premises. Alison Lambert explains how to make the most of this crucial point of contact, to increase client experience and appointments.