Open AccessAssessing the quality of drug information provided by hospital pharmacies using a fictitious enquiry and simulated real-life conditions
Author(s) -
Dorothea Strobach,
Ute Blassmann,
Sigrun Gundl,
Sabine Krebs,
Christiane Querbach,
Carolin Schuhmacher,
Claudia Langebrake
Publication year - 2020
Publication title -
european journal of hospital pharmacy
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.313
H-Index - 14
eISSN - 2047-9964
pISSN - 2047-9956
DOI - 10.1136/ejhpharm-2020-002409
Subject(s) - pharmacy , medicine , quality (philosophy) , quality assurance , scale (ratio) , hospital pharmacy , test (biology) , medical physics , family medicine , external quality assessment , paleontology , philosophy , physics , epistemology , pathology , quantum mechanics , biology
Guidelines for drug information (DI) provided by hospital pharmacists call for quality assurance procedures; however, no method of evaluation is internationally agreed on. The procedure should be feasible, reproducible and representative for real-life quality. We tested a new approach using a fictitious enquiry under simulated real-life conditions for quality assessment of DI by German hospital pharmacists.