Open AccessFactors influencing physician responsiveness to nurse-initiated communication: a qualitative study
Author(s) -
Milisa Manojlovich,
Molly Harrod,
Timothy P. Hofer,
Megan Lafferty,
Michaella McBratnie,
Sarah L. Krein
Publication year - 2020
Publication title -
bmj quality and safety
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 2.53
H-Index - 145
eISSN - 2044-5423
pISSN - 2044-5415
DOI - 10.1136/bmjqs-2020-011441
Subject(s) - medicine , nursing , qualitative research , medline , family medicine , medical education , social science , sociology , political science , law
How quickly physicians respond to communications from bedside nurses is important for the delivery of safe inpatient care. Delays in physician responsiveness can impede care or contribute to patient harm. Understanding contributory factors to physician responsiveness can provide insights to promote timely physician response, possibly improving communication to ensure safe patient care. The purpose of this study was to describe the factors contributing to physician responsiveness to text or numeric pages, telephone calls and face-to-face messages delivered by nurses on adult general care units.