Open AccessWhat do emergency department physicians and nurses feel? A qualitative study of emotions, triggers, regulation strategies, and effects on patient care
Author(s) -
Linda M. Isbell,
Edwin D. Boudreaux,
Hannah Chimowitz,
Guanyu Liu,
Emma Cyr,
Ezekiel Kimball
Publication year - 2020
Publication title -
bmj quality and safety
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 2.53
H-Index - 145
eISSN - 2044-5423
pISSN - 2044-5415
DOI - 10.1136/bmjqs-2019-010179
Subject(s) - grounded theory , emergency department , patient safety , qualitative research , distraction , medicine , health care , nursing , psychology , social science , neuroscience , sociology , economics , economic growth
Despite calls to study how healthcare providers' emotions may impact patient safety, little research has addressed this topic. The current study aimed to develop a comprehensive understanding of emergency department (ED) providers' emotional experiences, including what triggers their emotions, the perceived effects of emotions on clinical decision making and patient care, and strategies providers use to manage their emotions to reduce patient safety risks.