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Poster ‐ 26: Electronic Waiting Room Management for a busy Cancer Centre
Author(s) -
Kildea John,
Hijal Tarek
Publication year - 2016
Publication title -
medical physics
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.473
H-Index - 180
eISSN - 2473-4209
pISSN - 0094-2405
DOI - 10.1118/1.4961800
Subject(s) - mobile phone , phone , computer science , electronic systems , medical emergency , multimedia , medical physics , medicine , telecommunications , engineering , philosophy , linguistics , electronic engineering
We describe an electronic waiting room management system that we have developed and deployed in our cancer centre. Our system connects with our electronic medical records systems, gathers data for a machine learning algorithm to predict future patient waiting times, and is integrated with a mobile phone app. The system has been in operation for over nine months and has led to reduced lines, calmer waiting rooms and overwhelming patient and staff satisfaction.