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Communication in Theory and Research on Transactive Memory Systems: A Literature Review
Author(s) -
Peltokorpi Vesa,
Hood Anthony C.
Publication year - 2019
Publication title -
topics in cognitive science
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.191
H-Index - 56
eISSN - 1756-8765
pISSN - 1756-8757
DOI - 10.1111/tops.12359
Subject(s) - transactive memory , interpersonal communication , psychology , empirical research , cognition , cognitive science , organizational communication , theme (computing) , cognitive psychology , knowledge management , social psychology , epistemology , computer science , world wide web , philosophy , neuroscience
Transactive memory systems (TMS) theory has attracted considerable attention in the scholarly fields of cognitive, organizational, and social psychology; communication; information science; and management. A central theme underlying and connecting these scholarly fields has been the role of interpersonal communication in explaining how members of dyads, groups, and teams learn “who knows what,” specialize in different information domains, and retrieve information from domain experts. However, because theoretical and empirical evidence is scattered across related, yet distinct scholarly fields, it is difficult to determine how and why communication influences TMS and related outcomes. Thus, this paper reviews literature on the relationships between communication, TMS, and outcomes in dyads, groups, and teams, and proposes avenues for future research.