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Sequential simulation of a patient journey
Author(s) -
Weldon SharonMarie,
Ralhan Shvaita,
Paice Lis,
Kneebone Roger,
Bello Fernando
Publication year - 2017
Publication title -
the clinical teacher
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.354
H-Index - 26
eISSN - 1743-498X
pISSN - 1743-4971
DOI - 10.1111/tct.12549
Subject(s) - empathy , pharmacist , intervention (counseling) , affect (linguistics) , field (mathematics) , nursing , psychology , simulated patient , medicine , medical education , computer science , pharmacy , social psychology , mathematics , communication , pure mathematics
Summary Objectives To develop an intervention for educating pharmacists (community and hospital) about integrated care and their role in implementing it. Methods We developed a sequential simulation derived from a patient's journey, with the key scenario featuring a community pharmacist. The scenarios were designed with input from pharmacists and patients, and emphasised the point that operating in silos can have an affect on the patient. Operating in silos can have an affect on the patientEvaluation Evaluation was by questionnaire, field notes and analysis of video material. Of the 37 participants in total, 21 (56.7%) responded to the questionnaire, and 19 of the 21 expressed that they felt the event was a good or excellent educational experience, had improved their confidence in their capability to improve patient care, and said that their knowledge and understanding of integrated care had been enhanced. The sequential simulation was appreciated as a way of visualising integrated care, with 19/21 describing it as good or excellent. Further themes were identified through video analysis and field‐note analysis. Conclusion Sequential simulation is a novel and practical approach to present current care pathways, aiming to generate a mutual focus, create participant empathy and bring the conventionalities of integrated care to life. We consider this approach helpful in preparing frontline staff to participate in integrated care.