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Meaning creation and employee engagement in home health caregivers
Author(s) -
Nielsen Mette Strange,
Jørgensen Frances
Publication year - 2016
Publication title -
scandinavian journal of caring sciences
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.678
H-Index - 66
eISSN - 1471-6712
pISSN - 0283-9318
DOI - 10.1111/scs.12221
Subject(s) - meaning (existential) , context (archaeology) , work engagement , psychology , employee engagement , qualitative research , affect (linguistics) , work (physics) , social psychology , nursing , public relations , medicine , sociology , political science , paleontology , mechanical engineering , social science , engineering , psychotherapist , biology , communication
The purpose of this study is to contribute to an understanding on how home health caregivers experience engagement in their work, and specifically, how aspects of home healthcare work create meaning associated with employee engagement. Although much research on engagement has been conducted, little has addressed how individual differences such as worker orientation influence engagement, or how engagement is experienced within a caregiving context. The study is based on a qualitative study in two home homecare organisations in Denmark using a think‐aloud data technique, interviews and observations. The analysis suggests caregivers experience meaning in three relatively distinct ways, depending on their work orientation. Specifically, the nature of engagement varies across caregivers oriented towards being ‘nurturers’, ‘professionals’, or ‘workers’, and the sources of engagement differ for each of these types of caregivers. The article contributes by (i) advancing our theoretical understanding of employee engagement by emphasising meaning creation and (ii) identifying factors that influence meaning creation and engagement of home health caregivers, which should consequently affect the quality of services provided home healthcare patients.