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Government Openness and Public Trust: The Mediating Role of Democratic Capacity
Author(s) -
Schmidthuber Lisa,
Ingrams Alex,
Hilgers Dennis
Publication year - 2020
Publication title -
public administration review
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 2.721
H-Index - 139
eISSN - 1540-6210
pISSN - 0033-3352
DOI - 10.1111/puar.13298
Subject(s) - openness to experience , open government , survey data collection , government (linguistics) , democracy , public relations , politics , european social survey , perception , empirical evidence , public trust , empowerment , political science , public administration , open data , business , social psychology , psychology , linguistics , statistics , philosophy , mathematics , epistemology , neuroscience , law
The open government paradigm implies that public processes are becoming more transparent, public information is available online, and citizens and nongovernmental organizations are encouraged to interact with public administration through new platform‐based forms of participation and collaboration. Though these governmental efforts to open up organizational procedures to the public are meant to strengthen the relationship between citizens and the government, empirical evidence is currently sparse and mixed. This article argues that positive impacts of openness depend on citizen's democratic capacity defined as the individual sense of empowerment to influence governmental systems. By matching individual survey data from the European Social Survey with secondary institutional data, the authors investigate the relationship between individual‐ and structural‐level variables. Findings indicate that structural openness is, in general, positively associated with higher trust. Further, the effect of openness on public trust is partially mediated by an individual's perception that they have meaningful opportunities for political participation.