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Can Public Leadership Increase Public Service Motivation and Job Performance?
Author(s) -
Schwarz Gary,
Eva Nathan,
Newman Alexander
Publication year - 2020
Publication title -
public administration review
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 2.721
H-Index - 139
eISSN - 1540-6210
pISSN - 0033-3352
DOI - 10.1111/puar.13182
Subject(s) - accountability , loyalty , public service motivation , business , public service , public relations , corporate governance , politics , public sector , multilevel model , job performance , service (business) , marketing , job satisfaction , political science , psychology , social psychology , finance , law , machine learning , computer science
To advance understanding of leadership in the public sector, this article examines the link between accountability, rule‐following, political loyalty, and network governance approaches to leadership and employees' public service motivation (PSM) and individual job performance. Using a sample of 300 civil servants and their 64 managers in China, the study finds that accountability, rule‐following, political loyalty, and network governance leadership are all significantly positively related to employees' PSM levels and job performance. The results of multilevel modeling show that network governance leadership has the strongest positive relationship with both PSM and job performance, suggesting that managers should encourage public employees to initiate and maintain contacts outside their organizations to access relevant information, technical expertise, and resources that may be not be available internally.