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Getting People to Behave: Research Lessons for Policy Makers
Author(s) -
Weaver R. Kent
Publication year - 2015
Publication title -
public administration review
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 2.721
H-Index - 139
eISSN - 1540-6210
pISSN - 0033-3352
DOI - 10.1111/puar.12412
Subject(s) - leverage (statistics) , incentive , compliance (psychology) , government (linguistics) , choice architecture , business , public economics , public policy , population , public relations , default , marketing , economics , political science , finance , economic growth , microeconomics , psychology , sociology , social psychology , linguistics , philosophy , demography , machine learning , computer science
Many government policies attempt to change the behavior of individuals and businesses. This article argues that policy makers and administrators should (1) think comprehensively about the barriers that may keep target populations from complying with government policies, (2) match policy instruments to the most important barriers that inhibit compliance, and (3) take into account heterogeneity within the target population. Relatively nonintrusive strategies such as social marketing, providing resources to targets to help them comply, and manipulating options and defaults (choice architecture) are politically attractive but unlikely to secure compliance when incentives for noncompliance are high. Based on the three basic principles outlined in the article, the author recommends strategies to increase compliance, including the use of leverage points and secondary targets, adjusting for unanticipated behavioral responses, and employing long‐term, multiphase strategic management of behavior change initiatives.