Public Service Motivation Concepts and Theory: A Critique | Zendy

Bozeman Barry | Zendy; Su Xuhong | Zendy

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Public Service Motivation Concepts and Theory: A Critique

Author(s) -

Bozeman Barry,

Su Xuhong

Publication year - 2014

Publication title -

public administration review

Language(s) - English

Resource type - Journals

SCImago Journal Rank - 2.721

H-Index - 139

eISSN - 1540-6210

pISSN - 0033-3352

DOI - 10.1111/puar.12248

Subject(s) - scrutiny , popularity , explanatory power , service (business) , public service , focus (optics) , power (physics) , public service motivation , sociology , positive economics , psychology , epistemology , public relations , marketing , social psychology , political science , economics , business , law , public sector , philosophy , physics , optics , quantum mechanics

With its growth in popularity, public service motivation ( PSM ) research has been subjected to increasing critical scrutiny, but with more focus on measurement and models than on concepts. The authors examine PSM against standard criteria for judging the strength of concepts (e.g., resonance, parsimony, differentiation, and depth). After providing a critique of PSM concepts, they conclude with suggestions for research programs that could improve the explanatory power of PSM theory .

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