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“People just don't understand their role in it.” Collaboration and coordination of care for service users with complex and severe mental health problems
Author(s) -
Biringer Eva,
Hove Oddbjørn,
Johnsen Øivind,
Lier Haldis Økland
Publication year - 2021
Publication title -
perspectives in psychiatric care
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.538
H-Index - 35
eISSN - 1744-6163
pISSN - 0031-5990
DOI - 10.1111/ppc.12633
Subject(s) - thematic analysis , mental health , psychological intervention , focus group , perception , service (business) , psychology , mental health service , qualitative research , nursing , medical education , medicine , sociology , psychiatry , business , social science , neuroscience , anthropology , marketing
Purpose To explore professionals' and service users' experiences and perceptions of interprofessional collaboration and coordination for service users with complex and severe mental health issues. Design and Methods A qualitative study involving semi‐structured interviews of professionals and individual interviews of service users. Data were analyzed by thematic analysis. Findings Participants described challenges and suggested improvements concerning Distribution of roles, responsibilities, and tasks; Communication; and Knowledge and attitudes . Practice Implications Mental health nurses and other professional helpers should have a particular focus on common aims, clear division of roles, planning and timing of interventions, and communication with other professionals and service users.