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Conflict management and teamwork in workplace from the perspective of nurses
Author(s) -
Başoğul Ceyda
Publication year - 2021
Publication title -
perspectives in psychiatric care
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.538
H-Index - 35
eISSN - 1744-6163
pISSN - 0031-5990
DOI - 10.1111/ppc.12584
Subject(s) - teamwork , conflict management , psychology , perspective (graphical) , nursing , variance (accounting) , constructive , medicine , management , political science , artificial intelligence , computer science , law , business , accounting , process (computing) , economics , operating system
Purpose To examine the relationship between nurses' conflict management strategies and teamwork attitudes. Method This cross‐sectional, descriptive, and relational study was conducted with 228 nurses in a hospital in southern Turkey. Data were collected through The TeamSTEPPS Teamwork Attitudes Questionnaire and the Rahim Organizational Inventory‐II. Results Of all the nurses, 91.2% reported to have had conflicts. Nurses stated that they mostly used compromising and integrating strategies. Teamwork attitudes questionnaire mean score was 108.28 ± 11.45. Conflict management strategies are significant predictors of teamwork attitudes and these explain 46% (model 1; R 2 = 0.46; P <.01), and education, gender, units, years of experience explain 2% of the total variance in teamwork attitudes (model 2; R 2 = 0.48; P < .01). Practice Implications Mental health nurses together with manager nurses should focus on improving nurses' teamwork attitudes and constructive conflict management strategies within the team.