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Transgender women's satisfaction with healthcare services: A mixed‐methods pilot study
Author(s) -
De Santis Joseph P.,
Cintulova Monika,
ProvencioVasquez Elias,
Rodriguez Allan E.,
Cicero Ethan C.
Publication year - 2020
Publication title -
perspectives in psychiatric care
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.538
H-Index - 35
eISSN - 1744-6163
pISSN - 0031-5990
DOI - 10.1111/ppc.12514
Subject(s) - transgender , health care , patient satisfaction , psychology , nursing , family medicine , medicine , political science , psychoanalysis , law
Background Many transgender women are dissatisfied with healthcare services Purpose (a) To describe satisfaction/dissatisfaction with healthcare services; and (b) to describe barriers/facilitators of satisfaction with healthcare services among a sample of transgender women. Design and Methods A mixed methods design collected quantitative data ( n = 50) and qualitative data ( n = 25) from transgender women. Findings Quantitatively, satisfaction with healthcare services was high among the participants, with lower areas related to healthcare systems issues. Qualitatively, participants identified barriers and facilitators of healthcare satisfaction. Implications: This study provides clinical, research, educational, and policy implications for improving healthcare satisfaction among transgender women.