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Toward a Safer Working Environment on Psychiatric Wards: Service Users' Delayed Perspectives of Aggression and Violence‐Related Situations and Development Ideas
Author(s) -
Kontio Raija,
Anttila Minna,
Lantta Tella,
Kauppi Kaisa,
Joffe Grigori,
Välimäki Maritta
Publication year - 2014
Publication title -
perspectives in psychiatric care
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.538
H-Index - 35
eISSN - 1744-6163
pISSN - 0031-5990
DOI - 10.1111/ppc.12054
Subject(s) - aggression , safer , psychology , service (business) , human factors and ergonomics , psychiatry , suicide prevention , injury prevention , poison control , medical emergency , medicine , computer security , computer science , business , marketing
Purpose To explore service users' ( n = 9) delayed perceptions of and suggestions for improvement of management of aggression/violence in psychiatry. Design and Method Focus group interviews, inductive content analysis. Findings Participant s reported aggression/violence‐related negative perceptions (including loneliness, boredom, excessive control, and fear) but also memories of humane and caring personnel. The suggestions included meaningful activities and humane, interactive nursing. Practice Implications Delayed perceptions and proposals resembled the proximate ones. Perceptions may persist for years. Such perceptions and proposals, if taken into account from the beginning of treatment, may prevent negative long‐term consequences of witnessed or experienced aggression/violence. Humane, interactive nursing models should be studied and disseminated.