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Child health care nurses’ experiences of language barriers during home visits
Author(s) -
Bohlin Veronica,
Nolbris Margaretha Jenholt,
Wigert Helena
Publication year - 2021
Publication title -
public health nursing
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.471
H-Index - 55
eISSN - 1525-1446
pISSN - 0737-1209
DOI - 10.1111/phn.12977
Subject(s) - interpreter , focus group , thematic analysis , conversation , language barrier , nursing , augmentative and alternative communication , conversation analysis , health care , psychology , qualitative research , medicine , medical education , communication , computer science , sociology , linguistics , social science , philosophy , psychiatry , anthropology , economics , programming language , economic growth
Objective The aim of the study was to explore the communication tools that child healthcare nurses can use during home visits to families when language barriers exist. Design Qualitative study using data collected from focus group sessions. Sample Six semi‐structured focus group interviews with twenty nurses in child healthcare services. Measurements The results were analyzed with a thematic content analysis. Results The analysis resulted in two themes: Using pictures as support in the conversation , with subthemes Not using pictures as support, Wanting to know how to use pictures as support, Pictures as support for invitations, Different types of pictures as support, and Alternative means of communication with the subthemes Possibilities of using an interpreter, Obstacles to using an interpreter, Mixed communication. Conclusion If language barriers are present during home visits, decision‐making nurses in Child Health Care (CHC) put families in an unequal position when communicating with them. These results point to a need for more education, guidelines and support regarding alternative and augmentative communication (AAC) tools and structures to assist in overcoming language barriers.