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Influence of program staff on quality of relationships in a community‐based youth mentoring program
Author(s) -
Keller Thomas E.,
DuBois David L.
Publication year - 2021
Publication title -
annals of the new york academy of sciences
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.712
H-Index - 248
eISSN - 1749-6632
pISSN - 0077-8923
DOI - 10.1111/nyas.14289
Subject(s) - closeness , psychology , competence (human resources) , positive youth development , medical education , quality (philosophy) , supervisor , context (archaeology) , social psychology , medicine , developmental psychology , political science , mathematical analysis , philosophy , paleontology , mathematics , epistemology , law , biology
In many mentoring programs, mentor–youth pairs have the latitude to engage in a wide range of activities together across varying community settings. Within this context, program staff are tasked with supporting development of high‐quality relationships between mentors and youth. To date, however, this role of program staff has been largely overlooked in research. The current study investigates potential contributions of program staff to mentoring relationships in the Big Brothers Big Sisters community‐based mentoring program over their first 15 months of relationship development with a sample of 450 mentor–youth pairs that were supported by 76 program staff across 10 agencies. Two‐level analyses (mentoring relationships nested within program staff) examined characteristics and approaches of program staff as prospective predictors of several facets of mentoring relationship quality as reported by youth: closeness, help with coping, youth‐centeredness, growth orientation, and attachment. Staff‐reported work engagement and emphasis on adherence to program guidelines as well as supervisor‐rated staff competence predicted more favorable mentoring relationship quality. By contrast, a nondirective approach to supporting mentors, as reported by staff, predicted lower relationship quality. These findings suggest that further investigation of program staff influences on mentoring relationship development could be fruitful and ultimately provide a basis for enhancing program effectiveness.